Thank you not only for selling our farmlet, but for your consistently positive approach and easy-going personality, which made every dealing a pleasure. You truly pulled a rabbit out of the hat when we couldn’t find a suitable home to buy. While out on your morning walk, you suddenly remembered a chance meeting with a man from a year earlier. You phoned him—and yes, he was just moving out and ready to sell. You rang us to say you had found exactly the place we were looking for, and now we’re living in this beautiful little home. You and your agency are well ahead of the rest. Many thanks mate.